Indication regarding the Act on Specified Commercial Transactions

■ Store Information

Shop Name	KODENSHA Co., Ltd. Special Offer Sales
Distributor	KODENSHA Co., Ltd.
Person in Charge of Sales	Kyotetsu Ko
Location	J-Pro Hanzomon Bldg. 3F, 2-13 Hayabusa-cho, Chiyoda-ku, Tokyo 102-0092
Phone Number	03-6705-5720
FAX Number	03-6705-5719
Email address	support@kodensha.jp
Website	https://www.kodensha.jp/sstec/
Products handled	PC software (software developed by KODENSHA, Chinese/Korean Windows-based software, Chinese/Korean system software), hardware such as PCs, etc.
Licenses and qualifications	Not required
Sales quantity	We will contact you via email, telephone, or fax in response to your inquiry.
Fees other than product price	1. Please note that you are responsible for the COD fee, and 2. the bank transfer fee. ------------------------------------------------------------------------------------------ (1) Regarding COD fees ○ Packaged products (software, hardware, mailable items, etc.) ・If the total purchase amount is less than 10,000 yen (tax included) ・・・・・・・・・・・330 yen ・If the total purchase amount is 10,000 yen (tax included) or more but less than 30,000 yen (tax included) ・440 yen ・If the total purchase amount is 30,000 yen or more but less than 100,000 yen (tax included) ・・・660 yen ○ Downloadable products ・Cannot be shipped via COD. Thank you for your understanding. ------------------------------------------------------------------------------------------ (2) Regarding bank transfer fees ○ Fees vary depending on the financial institution used. ------------------------------------------------------------------------------------------
Validity period of application	Until the next version is released
Delivery time	We will ship within 3 business days after confirming your payment.

■ Regarding Returns and Defective Products

Return period and conditions	We do not accept returns for customer convenience, even if the product is unopened. However, in the unlikely event that there is a defective product, please contact us by phone (06-6628-2195) within 5 days of arrival. Please note that we cannot accept returns or exchanges after 6 days or more have passed. *In principle, we cannot accept returns or exchanges unless the product is damaged or soiled during delivery, incorrectly delivered, or otherwise approved by our store.
Return shipping fee	Please understand that we cannot accept returns for customer convenience. However, we will bear the costs for damage or soiling during delivery, replacement of defective products, or replacement due to incorrect delivery.
Defective products	In the unlikely event that there is a defective product, please contact us by phone (06-6628-2195).

■ Regarding Payment Methods

Payment methods	Bank transfer, Cash on Delivery (COD), Credit card payment (DINERS, JCB, AMEX, VISA, MASTER)
Payment timing	Bank transfer: within 7 days of purchase, COD: upon receipt of goods, Credit card: at the time of purchase