| November 18, 2022 | [Important Notice Regarding Changes to Support Services]
As part of our measures to prevent the spread of the novel coronavirus, we have been implementing changes to our support services since April 2020.
We would like to reiterate that we will discontinue support via telephone and fax effective December 1 of this year.
For further details, please refer to the “Notice Regarding Changes to Our Dedicated Software Support Services.” | 
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| January 14, 2022 | [Notice Regarding Change in Takaden-sha Support Desk Fax Number]
We are announcing
that the fax number for the Takaden-sha Support Desk has changed.
Before the change: 06-6628-8865
After the change: 06-6628-2351
We sincerely apologize for any inconvenience this may cause and kindly ask that you update your records with the new fax number.
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| December 22, 2021 | [Important: Notice Regarding Changes to Support Services]
As part of our measures to prevent the spread of COVID-19, we have been implementing changes to our support services since April 2020.
For more details, please refer to the “Notice Regarding Changes to Support Services for Our Software.” |
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| November 18, 2021 | [Important] When using our software on Windows 11, please download and install the update programs listed below for each respective software product.
Update for ChineseWriter11
Update for KoreanWriter7
Update for J Beijing 7 Standard 3 / Expert 3
Update for J Beijing Patent Translation Edition
Update for J Seoul 9
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| February 4, 2021 | [Important] For instructions on how to resolve the issue where our IME does not appear during Windows 10’s automatic program updates, please refer to the “The IME (Input System, Toolbar) for ~ has disappeared” section for each applicable software listed below.
ChineseWriter IME (Input System, Toolbar) Disappeared
Korean Writer IME (Input System, Toolbar) Disappeared
J Beijing Series IME (Input System, Toolbar)Disappeared
J Seoul Series IME (Input System, Toolbar) Disappeared
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| April 7, 2020 | [Important Notice Regarding Changes to Support Services]
As a measure against the spread of COVID-19, our company will be making changes to our support services.
For details, please refer to the “Notice Regarding Changes to Support Services for Our Software.” |
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| November 27, 2019 | [Important] Issues such as being unable to type normally in Word or Outlook using ChineseWriter10 (GB), or unnecessary pinyin being displayed repeatedly when typing | 
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| November 27, 2019 | [Important] Issues such as being unable to enter text properly in Word or Outlook using ChineseWriter11 (GB), or unnecessary pinyin being displayed repeatedly, may occur |
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| September 28, 2018 | [Technical Support for ChineseWriter10 Will End on November 13, 2018] Notice Regarding a One-Month Extension of the End of Technical Support for ChineseWriter10 As a general rule, the support period for a product lasts one year from the end of its sales. After support ends, we may be unable to answer technical questions.For questions regarding ChineseWriter10, please refer to <a target="_blank" href=/sstec/qa.php>“Support Information” > “Announcements” > “Q&A” |
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| September 28, 2018 | We apologize for the inconvenience caused by an issue where, due to new Microsoft specifications, our IME is removed when you update your OS to Windows 10 or run Windows automatic updates.For information on how to resolve the issue where our IME does not appear after running Windows 10’s automatic program updates, please refer to the “General” section for the relevant software under <a target="_blank" href=/sstec/qa.php>“Support Information” – “Announcements” – “Q&A” |
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…Software Updates
…Downloads
